Privacy Policy

Privacy Policy

Last updated: 21/09/2026

At CK Oswal ("we", "our", "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website www.ckoswal.com (the "Site") or make a purchase from us.

By using our Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a) Personal Information You Provide:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment details (processed securely by third-party payment gateways; we do not store card details)
  • Order details and communication history

b) Information Automatically Collected:

  • IP address
  • Browser type and version
  • Device type and operating system
  • Pages visited, time spent, and referring URLs
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use your information for the following purposes:

  • To process and fulfill your orders
  • To communicate with you about your order, delivery, or support requests
  • To send promotional offers, newsletters, and updates (only if you opt in)
  • To improve our website, products, and customer experience
  • To prevent fraud and ensure secure transactions
  • To comply with legal and regulatory requirements

3. Cookies & Tracking Technologies

Our Site uses cookies and similar technologies to:

  • Remember your preferences and cart items
  • Understand how visitors use our Site
  • Show relevant ads and offers
  • Improve site performance and security

You can disable cookies in your browser settings, but some features of the Site may not work properly.

4. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share it with trusted third parties for the following purposes:

  • Payment gateways: To process your payments securely
  • Shipping partners: To deliver your orders
  • Marketing tools: To send emails or SMS (only if you opt in)
  • Analytics providers: To understand site usage (e.g., Google Analytics)
  • Legal authorities: When required by law or to protect our rights

All third parties are required to keep your information confidential and use it only for the purposes we specify.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, or alteration. These measures include:

  • SSL encryption on our website
  • Secure payment processing through trusted gateways
  • Restricted access to personal data within our team

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your personal information only as long as necessary to:

  • Fulfill your orders and provide support
  • Comply with legal, tax, and accounting requirements
  • Resolve disputes and enforce our agreements

After this period, your data will be securely deleted or anonymized.

7. Your Rights

You have the following rights regarding your personal information:

  • Access: Request a copy of the information we hold about you
  • Correction: Request correction of inaccurate or incomplete data
  • Deletion: Request deletion of your personal data (subject to legal obligations)
  • Opt-out: Unsubscribe from marketing emails or SMS at any time
  • Withdraw Consent: Withdraw consent for data processing where applicable

To exercise any of these rights, contact us at +91-7905265579.

8. Marketing Communications

  • If you subscribe to our newsletter or promotional messages, you may receive emails or SMS about new arrivals, offers, and updates.
  • You can unsubscribe anytime by clicking the "Unsubscribe" link in our emails or by contacting us directly.

9. Third-Party Links

Our Site may contain links to third-party websites (e.g., social media, payment providers). We are not responsible for the privacy practices of these websites. We encourage you to read their privacy policies before providing any personal information.

10. Children's Privacy

Our Site is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us and we will delete it promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last updated" date. We encourage you to review this page periodically to stay informed.

12. Grievance Officer

As per the Information Technology Act, 2000 and rules made thereunder, the name and contact details of the Grievance Officer are provided below:

Grievance Officer: [Name]
CK Oswal
Opposite PPN Degree College Gate,
P.P.N Market, Parade,
Kanpur, Uttar Pradesh, India
📞 Phone / WhatsApp: +91-7905265579
✉️ Email: support@ckoswal.com

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

CK Oswal
Opposite PPN Degree College Gate,
P.P.N Market, Parade,
Kanpur, Uttar Pradesh, India
📞 Phone / WhatsApp: +91-7905265579
🌐 Website: www.ckoswal.com

By using our Site and services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.